Karen J. Nichols, DO, MA, MACOI, MACP, CS-F: No financial relationships to disclose
Kotter, J. Leading Change. Boston. Harvard Business Review Press. 2012 Nichols, K. Physician Leadership: The 11 Skills Every Doctor Needs to be an Effective Leader. Hoboken, NJ: John Wiley & Sons. 2021 Stone D, et al. Difficult Conversations: How to Discuss What Matters Most. New York: Penguin Books. 2023
Learning Objectives:
Upon completion, participants will be able to describe how the physician’s communication approach in patient care, differs from the physician's communication approach in leadership situations
Upon completion, participants will be able to list the 4 components of emotional intelligence
Upon completion, participants will be able to list 3 questions to be explored when conducting a self-reflection exercise
